Shipping & Policies
Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- Canada : 4 - 7 business days
- United States : 6 - 12 business days
- Europe : 8 - 15 business days
- Australia, New Zealand and Oceania : 8 - 15 business days
- Asia Pacific : 8 - 15 business days
- Latin America and the Caribbean : 8 - 15 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
How long will it take for shipping?
All Papermain cards require 1-2 business days for production prior to shipping. Unless otherwise arranged, we ship all orders through standard Canada Post delivery. This means your order will not normally include tracking to keep shipping costs minimal for you. Below are the estimated delivery times by region:
To Canada: 4-7 business days
To United States: 6-12 business days
International: 8-15 business days
Sometimes there are delays at the post office which may cause your order to arrive later. While these circumstances are not in our control, if your order does not arrive within 4 weeks of its shipping date, please let us know and we will provide a full refund.
If you would like faster shipping, please add rush delivery to your order
Wholesale availability
Wholesale opportunities are available! Click the "contact seller" link in the shop to inquire.